At Perchify Store, we want you to be satisfied with your purchase. This Refund and Return Policy outlines the process for returns and refunds.

Eligibility for Returns

• Items must be returned within 30 days of delivery.

• Products must be unused, in original packaging, and in the same condition as received.

• Certain items, such as personalized or perishable goods, are non-returnable.

Return Process

1. Contact our customer service team at [Insert Contact Email/Phone] to initiate a return and receive a Return Merchandise Authorization (RMA) number.

2. Package the item securely, including the RMA number, and ship it to the provided address.

3. Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Refunds

• Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.

• Approved refunds will be processed within 7-10 business days to the original payment method.

• Original shipping costs are non-refundable unless the return is due to our error.

Defective or Incorrect Items

• If an item is defective or incorrect, contact us within 7 days of delivery. We will provide a prepaid return label and either replace the item or issue a full refund, including shipping costs.

Non-Returnable Items

• Gift cards, downloadable products, and clearance items are non-returnable.

• Items marked as “final sale” are not eligible for returns or refunds.

Contact

• For return-related inquiries, reach out to info@perchify.store.